Live chat is working again :D

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Randomswirls
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Live chat is working again :D

Post by Randomswirls » Mon Aug 10, 2015 1:58 pm

Hello

My live chat isn't working as I get an internal service error when I try and log on. It's been over a week since I first got this message so it's not new and I'm just wondering if it's just me or others as well!

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Geishawife
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Re: Live chat

Post by Geishawife » Mon Aug 10, 2015 2:37 pm

I've not noticed it on Live Chat, but I've had a few episodes the past few days of having difficulty posting and each time that has been due to "service error". Anyone else had similar problems?

alexh
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Re: Live chat

Post by alexh » Mon Aug 10, 2015 3:18 pm

Ditto when I tried just now

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sparklepants
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Re: Live chat

Post by sparklepants » Mon Aug 10, 2015 5:40 pm

Same here! I miss you guys :)

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kiora
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Re: Live chat

Post by kiora » Mon Aug 10, 2015 7:17 pm

hey random, i just tried and it did the same! not sure how long it's been that way as haven't tried log in in a while as i thought the chat was always empty the past few days! now i realise it's that noone could get in! :)

Randomswirls
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Re: Live chat

Post by Randomswirls » Mon Aug 10, 2015 8:38 pm

Glad it's not just me!

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BlueCat
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Re: Live chat

Post by BlueCat » Mon Aug 10, 2015 9:42 pm

I am getting the same thing

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, you@example.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
There's no such thing as bad weather, just the wrong clothes. Billy Connolly.

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miriam
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Re: Live chat

Post by miriam » Mon Aug 10, 2015 9:58 pm

We are still trying to move the site to the new hosting, so you'll just have to bear with it until we work out how to resolve all the settings properly, I'm afraid.
Miriam

See my blog at http://clinpsyeye.wordpress.com

Randomswirls
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Re: Live chat

Post by Randomswirls » Mon Aug 10, 2015 11:00 pm

That makes sense

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BlueCat
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Re: Live chat

Post by BlueCat » Fri Sep 04, 2015 6:53 pm

Still no livechat for me
There's no such thing as bad weather, just the wrong clothes. Billy Connolly.

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kiora
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Re: Live chat

Post by kiora » Sat Sep 05, 2015 9:56 am

Here too :l

Randomswirls
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Re: Live chat

Post by Randomswirls » Tue Sep 08, 2015 2:38 pm

Me three!

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miriam
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Re: Live chat

Post by miriam » Wed Sep 09, 2015 12:30 am

You don't need to keep telling me. It is broken. Until I can get someone who can fix it and the money to pay them it will stay broken.
Miriam

See my blog at http://clinpsyeye.wordpress.com

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BlueCat
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Re: Live chat

Post by BlueCat » Wed Sep 09, 2015 10:28 pm

Thank you, that's helpful to hear. I didn't realise it was properly broken. I (obviously erroneously) had thought it was some sort of settings issue due to moving to the new server (and assumed, again erroneously, that this was probably only a matter of changing a few settings). I only posted this because you were surprised when I mentioned on FB to you that it was still not working a couple of weeks after the initial flag of the issue, as you at that time thought it had been resolved when the site moved properly to the new server. It wasn't a nag. My motivations were purely to communicate it to you, in case you hadn't realised.
There's no such thing as bad weather, just the wrong clothes. Billy Connolly.

Contrarian
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Re: Live chat

Post by Contrarian » Wed Sep 16, 2015 11:53 pm

Image

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